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Our Investigations
Case Decisions
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Other Resources
Resources
- Patient Safety
  
  Resources on the theme of patient safety in Northern Ireland.
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  Information to help users experiencing vulnerability
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  Ombudsman Principles, Case Digests, Bulletins and more

Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

3 findings available

Housing Association apologises to tenant over handling of complaint

12 August 2022

We asked Choice Housing Association to review its Anti-Social Behaviour procedures, and to ensure its staff are aware of the importance of record keeping when conducting investigations into Anti-Social Behaviour.

Investigation Report

Department agrees to rectify payment error

15 April 2021

Case Summary

Investigation reports

Featured

Failings over Serious Adverse Incident investigation

Housing Association apologises to tenant over handling of complaint

Department agrees to rectify payment error

Investigation into complaint about delay in patient's diagnosis for pancreatic cancer