Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

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Patient’s symptoms should have prompted checks for endometriosis

The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.

Health & Social Care

Upheld

01 August 2025

2 findings available

Investigation into a complaint about the Regulation and Quality Improvement Authority

02 October 2020

The Ombudsman has found that an RQIA inspection and subsequent report was completed according to relevant standards, but that it should have taken further steps to provide the registered manager of a care home with a copy of the draft report so that she could comment on its factual accuracy.

Investigation Report

Investigation reports

Featured

Patient’s symptoms should have prompted checks for endometriosis

Dental practice should have talked through treatment plan to ensure patient fully understood referral process

Investigation into a complaint about the Regulation and Quality Improvement Authority