The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.
We recommended that the Hospice should review staff training on clear communication with patients and their carers, following our investigation into a complaint by the parents of a child in its care.
A man’s complaint that Invest NI failed to provide his company with adequate guidance and support during its application for a Research and Development Grant has not been upheld.