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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Patient’s symptoms should have prompted checks for endometriosis

The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.

Health & Social Care

Upheld

01 August 2025

14 findings available

Teacher’s conduct and school’s complaint handling process addressed following complaint

24 May 2021

Case Summary

Lack of apology from school after it retracts claims that parent was a risk to child and failed to follow correct procedures in handling of bullying incident

24 May 2021

Case Summary

Parent's shock after finding son was unknowingly placed on the SEN register

24 May 2021

Case Summary

Ombudsman critical of Council's record-keeping during planning case

03 October 2019

The Ombudsman has upheld a complaint about the way planning officials within Causeway Coast and Glens Borough Council dealt with changes to a planning application for a new dwelling.

Investigation Report