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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

12 findings available

Council dealt appropriately with planning application - Ombudsman

26 February 2019

An investigation by the Public Services Ombudsman has found that Mid & East Antrim Borough Council dealt properly with a planning application for a house extension, despite objections from the applicant’s neighbours.

Investigation Report

Investigation finds that Department did not respond adequately to complaint

26 July 2018

The Ombudsman has recommended that the Northern Ireland Civil Service review elements of their Dignity at Work policy after she found maladministration in the way the Department for Communities handled a complaint from a member of the public.

Investigation Report