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14 findings available

Settlement resolves complaint against Northern Ireland Housing Executive

Case Summary

Ombudsman asks Housing Executive to look again at grant application

The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.

Investigation Report

Northern Ireland Housing Executive made ‘fair and reasonable efforts’ to address concerns of man who complained about his neighbour’s anti-social behaviour

Investigation finds NIHE acted appropriately in dealing with request to evict tenant.

Investigation Report

Investigation into repair work on disabled man’s home finds multiple failures

The Ombudsman has made a number of recommendations to the Northern Ireland Housing Executive following an investigation of a complaint about the handling of improvement works to a tenant’s residence.

Investigation Report