The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.
Investigation finds patient did not suffer an injustice, however Ombudsman recommends Trust adheres to existing orthopaedic guidelines and protocol so as not to disadvantage others with similar clinical needs.
The Ombudsman has found that the Belfast Health and Social Care Trust made a concerted attempt to resolve a complainant’s concerns about the care and treatment provided to her father while he was the resident of a Belfast nursing home.