94 findings available

Council’s procurement errors led to trader overpaying for rental site

We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.

Investigation Report
Upheld

Patient’s brain tumour wrongly diagnosed as viral headache

We asked the Belfast Trust to make service improvements after investigating a man’s complaint that his wife’s brain tumour should have been diagnosed earlier.

Investigation Report