Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Patient’s symptoms should have prompted checks for endometriosis

The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.

Health & Social Care

Upheld

01 August 2025

3 findings available

Department agrees to rectify payment error

15 April 2021

Case Summary

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

17 September 2018

An investigation into the way Transport NI (now DfI Roads) dealt with consultation responses to a planning application has led to the Ombudsman making a number of recommendations.

Investigation Report

Investigation reports

Featured

Patient’s symptoms should have prompted checks for endometriosis

Department agrees to rectify payment error

Ombudsman critical of Transport NI’s failure to provide and record reasons why four planning applications were considered acceptable.

Ombudsman critical of nursing home over delay in call for ambulance