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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Patient’s symptoms should have prompted checks for endometriosis

The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.

Health & Social Care

Upheld

01 August 2025

14 findings available

Teacher’s conduct and school’s complaint handling process addressed following complaint

24 May 2021

Case Summary

Lack of apology from school after it retracts claims that parent was a risk to child and failed to follow correct procedures in handling of bullying incident

24 May 2021

Case Summary

Parent's shock after finding son was unknowingly placed on the SEN register

24 May 2021

Case Summary

Former Department of Environment failed to monitor planning agreement with Belfast City Airport.

02 February 2018

The Northern Ireland Public Services Ombudsman has issued a finding of maladministration against the former Department of Environment for its failure to monitor the numbers of late flights into and out of George Best Belfast City Airport.

Investigation Report

Upheld