Investigation reports

An investigation has found that the Northern Health and Social Care Trust failed to seek a cardiology opinion in relation to a patient before deciding to discharge him from hospital.  The Ombudsman recommend that the patient be given a full written apology by the Trust Chief Executive for this failure in clinical care and treatment.

An investigation by the Public Services Ombudsman has found that the Northern Health and Social Care Trust did not properly monitor a patient’s food and drink intake during her stay in the Antrim Area Hospital.

An Ombudsman investigation into a complaint that the Prison Healthcare team did not give a patient all of her medication during her stay at Hydebank Wood prison found 'no failures' in the patient's care and treatment.

The investigation looked at the actions of the Northern Ireland Ambulance Service when responding to a 999 call after the complainant’s father had suffered a stroke.

The patient complained that he should have had a scan and been assessed for surgery on his groin, about the attitude of the consultant who saw him, and that he was discharged from the hospital without any pain relief.

An investigation into a man's complaint that the Mater Hospital failed to diagnose his mother's cancer despite two CT scans.

A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).

An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.20

A Health Trust has apologised after a patient complained about the antenatal care and treatment she received while at the maternity unit of the Ulster Hospital, Dundondald.

The Ombudsman has commended the Belfast Health and Social Care Trust for the thorough way it investigated a complaint about the care and treatment received by a patient at a nursing home.