Investigation reports

The Department for Infrastructure was not required to accept a complainant’s request to review her Covid relief application as it was made outside the time period allowed.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.

The Northern Ireland Public Services Ombudsman has issued a finding of maladministration against the former Department of Environment for its failure to monitor the numbers of late flights into and out of George Best Belfast City Airport.